The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
All packages are sent by Royal Mail and are sent using their 'tracked' or 'tracked & signed for' service. Tracking details can be found on your despatch notification so you can monitor your parcels progress.
Once your order has been placed, it will be shipped within the number of days stated on each individual listing.
Once it's shipped, Royal Mail 'aim' to deliver within:
1-2 working days within the UK
5-7 working days within Europe
7-10 working days everywhere else
Please note: these are guideline delivery times and cannot be guaranteed. During the busy pre Thanks Giving & Christmas period the number of days to deliver can be significantly higher so please order in plenty of time. In addition, if you are non U.K., very rarely custom hold ups could delay delivery of your order for up to 4 weeks. This is out of my control. Royal Mail won't consider anything lost until it's been 28 days, so please bear with me should this happen.